At the moment and while I'm in Retail Operations, I am acting as a Retail Business Manager. This is similar to a District Manager but with more of a partnership perspective with franchisees. What I do is essentially coach franchisees to grow their business by meeting with them throughout the week to analyse sales data, review financials for opportunities, implement top-down initiatives in store, and ensure compliance with 7-Eleven standards as well as legal standards. The job also entails a lot of relationship management and problem solving.