2021/2022 Global Shared Services Assistant - Perth (Start ASAP)

About the role

We currently have a fantastic opportunity for two permanent full-time Shared Services Assistants to join the K&L Gates Global Shared Business Services team.  Based in our Perth office, you will have the flexibility to work remotely with the option of attending our Perth office. You will be part of a diverse and collaborative global team that provides continuous and seamless document support to internal clients across the entire K&L Gates global platform.

In this role, you will be responsible for providing exceptional customer service and technical expertise to lawyers and allied professionals with preparing, formatting, proofreading, and troubleshooting a wide variety of documents.

You will be immersed in a fast-paced, deadline-oriented environment with exciting and dynamic work. On any given day, you may be required to:

• Create, format and revise Word, Excel, PowerPoint and PDF documents;
• Troubleshoot and repair problems with documents;
• Add and update cross-references, tables of contents, and automatic numbering;
• Create diagrams and charts in Word, PowerPoint and other tools;
• Generate comparison documents;
• Transcribe various audio files and handwritten notes;
• Assist with mail merged documents and labels;
• Perform checks of documents converted from PDFs;
• Research data;
• Record time entries for timekeepers; and
• Assist with creating tickets, and managing the request queue.

About you

We value our culture at K&L Gates and are proud of our friendly and respectful reputation. We are looking for likeminded individuals who, in addition to possessing technical excellence, are able to work collaboratively in a diverse team and demonstrate commitment to confidentiality, integrity, and sensitivity.

To be successful in this role, you will be a self-starter who works efficiently, has the ability to work under pressure, a desire to expand technology based skills and has exemplary attention to detail.  The ideal candidate will be highly organised to anticipate, plan and prioritise work, achieving high quality customer service.

Prior relevant experience in a professional environment or the legal industry is strongly preferred.  You should demonstrate high proficiency in Microsoft Office and Adobe Acrobat Professional skills, as well as excellent verbal and written communication skills. We are looking for imaginative, hard-working people with diverse backgrounds, experiences and ideas to join us.

The extras

As an Employer of Choice for Gender Equality, K&L Gates promotes equal opportunities for all employees to progress in their careers. 

Initiatives include:

• A tailored on boarding and training program
• Flexible working options
• Pro-bono programs and community involvement via our payroll giving program, Global Day of Service and charitable fundraisers
• Social events – social club and sporting teams
• Health and wellbeing programs
• Purchased annual leave
• Salary continuance insurance

About Us

The firm’s Australian operations provide vast knowledge of the Australian legal marketplace across a wide spectrum of industries.  With lawyers located in four established offices in Australia’s leading financial and commercial centres and possessing substantial experience, K&L Gates acts for industry leaders, major corporations, capital markets participants, major financial institutions, and governments on ground-breaking legal transactions, both domestically and internationally.

K&L Gates is a global community of entrepreneurs and self-starters. We are focused on innovation, collaboration, and are constantly striving for excellence in our client service and culture. We know that our firm is only as strong as the collective efforts of our people. By experiencing K&L Gates, you will thrive in a dynamic legal landscape where we invest in your career path and talent development. With a global presence and lawyers with top-tier skills in a multitude of practice areas, K&L Gates is truly a one-of-a-kind firm at which to grow your career. 

Do you like what you see?

Please apply via our Careers page by clicking Apply now.

For more information please contact Astrid Lazaro, HR Advisor at astrid.lazaro@klgates.com

K&L Gates reserve the right to close advertising earlier at our discretion.

K&L Gates is an equal opportunity employer and promotes the safety, wellbeing and inclusion of those with a disability. We welcome applications from people who have an indigenous and/or culturally and linguistically diverse background.